Frequently asked questions

Browse or search the listings, open a card that interests you and check the brand, balance, format and price. Then message the vendor from the listing to agree the details. Ask any questions before you commit, and keep the whole conversation on Redeemable.trade.

Sellers would rather get cash now than leave a card unused, so they usually list below face value. The discount varies by brand and demand. Be cautious of prices that look too good to be true, such as 70% or more off a popular card.

Digital cards are delivered as a code or e-gift link, often within minutes. Physical cards are mailed to you, so allow shipping time and ask the vendor about tracking. Every listing shows its format.

Ask the vendor for the card number and PIN only once you are ready to complete the deal, then check the balance with the retailer straight away, ideally by moving the funds to your own account. Report any difference to the vendor and to us right away.

Contact the vendor first, since most problems are typos or delays. If they cannot fix it, or stop replying, use the contact form with the topic "Report fraud or a safety concern" and include the listing and your conversation.

Create an account, verify your email and submit a vendor application from your dashboard. Staff review each application, and you will be notified when it is approved. Only approved vendors can list cards.

From the vendor dashboard, create a new listing. Choose the brand, enter the balance, format and price, and say whether the card is for sale, for trade or both. You can save a draft and publish it when it is ready, or import many listings at once from a CSV file.

Look at similar listings for the same brand. Cards priced close to face value sell faster than those with thin discounts, and popular brands attract more buyers. You can change your price at any time.

Agree the payment method with the buyer in the on-platform conversation. Wait for the payment to be fully confirmed before you hand over a code or post a card. Be wary of overpayments, "refund the difference" requests and payment screenshots, which are common scam tactics.

Yes, as long as the card belongs to you, is valid and has not already been redeemed. Listing a card you do not own, or one bought with stolen funds, is against our rules and results in a permanent ban.

Some listings are marked as available for trade. Message the vendor, say which card you can offer in exchange, and agree the swap. Both sides should confirm the balance of the other card before the trade is considered done.

Compare the real balances rather than the brand names. A $50 card from one retailer is not automatically worth a $50 card from another, since some brands are easier to spend than others. Agree the exchange in writing in the conversation.

For digital cards, exchange codes one at a time and confirm each balance before sending the next. For physical cards, use tracked shipping and agree who ships first. Vendors with a strong rating and a long history are lower risk to go first with.

Yes. That is the main point of trading. List the brands you would like in your message or on your own listing, and vendors can offer you a match.

Keep every conversation on Redeemable.trade so there is a record. Check the vendor profile and reviews before you deal, start with smaller cards when working with someone new, and never rush because someone says an offer will expire. Real deals can wait while you check.

Be suspicious of anyone who pushes you to move to email, text or another app, offers prices far below market, asks for payment by wire transfer, crypto or other irreversible methods before you can verify the card, sends payment confirmation screenshots instead of real payment, or asks you to read out a code over the phone.

Only with the other party in a deal you have agreed to, and only at the point of exchange. Never share a code with anyone claiming to be from a government agency, a utility, tech support or Redeemable.trade. Our staff will never ask you for a card code, your password or a verification code.

Approved vendors are marked on their profile, and buyers can leave ratings and reviews after a deal. Look for a history of completed trades, detailed recent reviews and prompt replies. A brand new account with no history and an unusually good price deserves extra caution.

Every vendor is reviewed before they can list, email verification is required for all accounts, messages stay on-platform for dispute review, and staff moderate listings and act on reports. Accounts found committing fraud are removed.

Stop communicating with the other person and do not send anything further. Contact the gift card issuer immediately, since they may be able to freeze the remaining balance, then report the user to us through the contact form with the listing and conversation details. If you lost money, also report it to your local consumer protection or law enforcement agency.

Use the contact form and choose "Report fraud or a safety concern". Include the listing link, the username and what happened. Please never include a full card code in the report.